To follow up I’m at a loss, we have done resets and have the highest speed Xfinity offers to a house. We have been with Xfinity/Comcast for 20 years and this issue just started this year. It’s very frustrating and not sure where to turn to now. I believe a tech needs to come check/test the street line/connection as I believe that’s where the problem lies. We got a new gateway modem about a month ago from Xfinity hoping that would fix the problem but it has not. The gateway we got was a series 7 if that means anything.
user_3f7914
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34 minutes ago
To follow up I’m at a loss, we have done resets and have the highest speed Xfinity offers to a house. We have been with Xfinity/Comcast for 20 years and this issue just started this year. It’s very frustrating and not sure where to turn to now. I believe a tech needs to come check/test the street line/connection as I believe that’s where the problem lies. We got a new gateway modem about a month ago from Xfinity hoping that would fix the problem but it has not. The gateway we got was a series 7 if that means anything.
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