Visitor
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2 Messages
Sudden huge internet data usage
I have been Xfinity customer for many years, and I have received 100% internet data usage (1,229GB) warning on Sep. 22. Today morning (Sep. 25) it shows 1,385GB usage, meaning I have been used the internet data on average 52GB/day. This is absurd and non-sense, because, since I get the 75% warning notification, I've been checking all network usage in my home and there have been nothing unusual, and made sure to use the network at the minimal. I even had used my AT&T mobile hotspot for the business works. The usage history is 509GB in June, 255GB in July and 804GB in August. At this rate, I expect additional $100 charge in September. How is this happening all of a sudden with no change in my equipment or usage? I believe there is something wrong with Xfinity data usage report.
mike1sc
Contributor
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73 Messages
3 years ago
I agree with you 100%. The same thing happened to me 24 hours apart. What the hell Xfinity. Did you find a new way to steal from us?
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