Thanks for reaching out, user_n7gvmv. There currently aren't any known issues with Echo Dot on our platform. What kinds of issues are you currently having?
Gotcha! Do you know if you meet all the requirements in order to use the Echo Dots? Looks like a big one is having Xfinity Home. You can see the eligibility requirements here https://www.xfinity.com/support/articles/xfinity-video-doorbell-notifications
XfinityAntoine
Official Employee
•
1.4K Messages
1 year ago
Thanks for reaching out, user_n7gvmv. There currently aren't any known issues with Echo Dot on our platform. What kinds of issues are you currently having?
1
0
XfinityAntoine
Official Employee
•
1.4K Messages
1 year ago
Gotcha! Do you know if you meet all the requirements in order to use the Echo Dots? Looks like a big one is having Xfinity Home. You can see the eligibility requirements here https://www.xfinity.com/support/articles/xfinity-video-doorbell-notifications
0
0