2 Messages
Still cutting people off.
Issue still exists to this day. Stop the spyware and illegal invasion of privacy. How do you people get away with this? Had Google Fiber for 2 years and not ONCE did it cut out. Now I move here and am forced to use this trash service.
XfinityAntoine
Official Employee
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1.4K Messages
4 months ago
Thanks for reaching out, user_xe1ub1! I'd be happy to look into this for you. In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3lv0gXz
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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