Visitor
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1 Message
Splitting WiFi bands
I am trying to split my wifi bands to 2.4 and 5.0 due to an app that will only work on 2.4. I went to my xfinity app, wifi, edit wifi settings but there is not a "toggle" to choose to change / split them as I had read online. How can I do this?
XfinityBillie
Official Employee
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4.3K Messages
13 days ago
@user_x5si91 Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I definitely understand how frustrating it can be to need a specific Wi-Fi band to connect an app. We're here to help! Can you please confirm the make and model of the modem you are currently using so I can confirm if it is capable of splitting the bands?
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EG
Expert
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120.9K Messages
13 days ago
Concern moved here to the Home Networking help section.
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user_0kmzao
5 Messages
2 days ago
I’m having the same issue. I have a gateway xb8. To connect my mini splits I would like to separate and rename my wifi bands 2.4, 5 and 6.
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user_0kmzao
5 Messages
1 hour ago
Hello I was able to see the split bands option in the Xfinity app. How do I rename them? I can see them in Gateway admin function
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