U

Visitor

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1 Message

Sunday, June 29th, 2025 11:55 PM

Speed and cost

I am not experiencing the promised speed with my service. I do not know what is wrong. 

Expert

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111.5K Messages

5 days ago

Official Employee

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1.6K Messages

4 days ago

user_bd3adc thank you for using the Xfinity Community Forums to reach out regarding your speeds. I know how important working service is and would be happy to get you up and running with the speeds you anticipate. Firstly, are you having concerns with wired or wireless connections?

Expert

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111.5K Messages

3 days ago

@user_bd3adc 

Have you had a chance to see if any of the tips at that link apply ?

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