U

Visitor

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1 Message

Tuesday, February 21st, 2023 4:44 AM

Closed

Sony PlayStation 5

Just starting having this problem but for the past few days my ps5 will just  randomly disconnect from my WiFi when I’m trying to play online, my phones tvs and every other device on my WiFi is fine just my ps5 I’m having problems with, was never like this just stared happening… wondering why 

Official Employee

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1.5K Messages

2 years ago

@user_9875d6 Thank you for reaching out on the Xfinity Community Forums. I am happy to assist you tonight. I know you mentioned you were not seeing this issue on any other devices, have you attempted to power cycle the modem and the PS5? 

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