Thank you so much for taking the time to reach out to Xfinity Support @user_3m4lah! We are so glad to hear from you and want to assist in any way that we can to ensure that you are having the best experience with your service. No worries! You have reached out to the best team to address your service concerns. Can you tell me if you are showing these speeds over WiFi or if you are hardwired to the modem?
@XfinityArmand I resolved it myself, returned the nighthawk and bought just a docsis 31. Modem connected to a ubiquiti dream machine. Speeds are 1300/300
user_3m4lah, Thank you for letting us know what worked for you. I'm glad you were able to find a solution, and thank you for sharing it here with the community.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityArmand
Official Employee
•
2.2K Messages
21 days ago
Thank you so much for taking the time to reach out to Xfinity Support @user_3m4lah! We are so glad to hear from you and want to assist in any way that we can to ensure that you are having the best experience with your service. No worries! You have reached out to the best team to address your service concerns. Can you tell me if you are showing these speeds over WiFi or if you are hardwired to the modem?
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