Slow internet

Good evening, @user_eezh6j! Thanks for reaching out about your service. We are glad to get to the bottom of this! I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step. It will run a scan for any area interruptions, send signals to your equipment, and allow you to schedule a visit if that is needed. What troubleshooting steps have you tried so far? Are you noticing the slow speed on WiFi, with a wired connection, or both? 

Concern moved here to the Home Networking help section.

@user_eezh6j 

First. Please try starting here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9