slow internet

user_5alpfh

It sounds like you're experiencing significant speed issues with your Xfinity service. Since you're paying for 800mbps but only receiving around 150mbps lately, it's understandable that you're frustrated—especially with streaming interruptions.

I recommend trying the following steps to help resolve this:

1. Run a Wired Speed Test: Test your connection using a wired (Ethernet) connection directly to your modem to rule out Wi-Fi interference.
2. Restart Your Modem/Router: Power cycle your modem and router by unplugging them for 60 seconds before plugging them back in.
3. Check for Device Limits: Ensure no unauthorized devices are connected and using up bandwidth.

Please let us know if the problem persists after taking these steps. We are here to help.