Sat, Oct 23, 2021 5:08 PM
I have the 400mbs and did a speed test and get around 200 but whenever I go and download something I always get 20 mbs, and have no idea why
1 m ago
Hello santi_365 and thank you! I really appreciate you being a member of the Comcast Family! When you performed the speed test was this a hardwired connection or through WiFi? May I ask what device you used and its max download capability?
@XfinityThomasC It was through wifi, I used it on my computer and my most recent speed test was 160 mbs
For a test, what do you get with that computer being hardwired directly to the router / gateway device with an ethernet cable ?
@EG I don't use it because my router is in the other room and I don't think I have one
That's too bad because it's a valuable test...... See if anything here applies;
Good luck !