Frequent Visitor
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7 Messages
Slow internet speed
Since around the end of March my internet speed is around 200 mbps instead of the 400 mbps I am supposed to get. This is same on all devices and even direct ethernet to modem.
Frequent Visitor
•
7 Messages
Since around the end of March my internet speed is around 200 mbps instead of the 400 mbps I am supposed to get. This is same on all devices and even direct ethernet to modem.
CCKorie
Problem Solver
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1.1K Messages
2 years ago
Sorry to hear you are having speed issues, @staleyj1. Have you done any troubleshooting yet on your end with the modem? What site are you using to test the speed? Have you run a speed test from our app directly?
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EG
Expert
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110.3K Messages
2 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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