Visitor
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2 Messages
Slow and spotty internet connection
Everyday I have to restart my modem because my internet is slow and spotty.
This is not something I should have to do.
For example, I just ran a browser based speed test (my wireless router is 1 foot away from my laptop). These are the results(03:08pm CST):
If I reset the modem the DL speed will restore to 300-400+.
I am requesting someone take a look at my connection, run some sort of diagnostics. I would then ask that my connection be fixed so that I dont have to reset my modem every day.
EG
Expert
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114.7K Messages
1 month ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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EG
Expert
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114.7K Messages
1 month ago
Good luck !
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XfinityDilary
Official Employee
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2.8K Messages
29 days ago
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