2 Messages
Setup Storm Ready WiFi and now my 2.4ghz devices won't connect
I just set up my Storm Ready device and it seems to have merged my 5 ghz and 2.4 ghz. Now my smart devices that only connect to 2.4 aren't working. Smart plugs and lights etc. Anyone know how to correct this?
XfinityJeniece
Official Employee
•
3.9K Messages
2 years ago
Hey there, @user_nzqhq8 thanks for reaching out through Xfinity Forums regarding your Storm Ready Wi-Fi. You would not be able to use bridge mode with Storm Ready Wi-Fi. If you are using separate SSIDs for your 2.4 GHz and 5 GHz bands, this activation process will merge these into a single SSID and password across both bands for a stronger, more efficient and reliable connection. Are you able to connect your devices to your signal network?
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