T

Visitor

 • 

1 Message

Friday, July 18th, 2025 8:30 PM

Setup Modem

I need to setup my modem and can't install the app. 

Expert

 • 

111.8K Messages

12 hours ago

Connect it to the coax line / outlet and power it up. Let it fully sync up with the system. Check that the front or the top panel indicator light(s) is / are steadily lit. Then call 1-855-652-3446. That is their self-install device activation line. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.

forum icon

New to the Community?

Start Here