Hey there, thanks for reaching out through Xfinity Forums regarding activating your new internet services! We are so excited to have you join the family and I know you are going to love your new internet services. Here is a link with the details to activate your modem, https://www.xfinity.com/support/articles/activate-xfi-gateway-app. Let us know if this helps or if you are still having issues with activation.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
The power cord. The coaxial cable to the wall outlet or the incoming coax line. The ethernet cable(s) to the router or device(s) depending on the type of modem or gateway device you have.
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 3-month-old thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
XfinityJeniece
Official Employee
•
3K Messages
4 months ago
Hey there, thanks for reaching out through Xfinity Forums regarding activating your new internet services! We are so excited to have you join the family and I know you are going to love your new internet services. Here is a link with the details to activate your modem, https://www.xfinity.com/support/articles/activate-xfi-gateway-app. Let us know if this helps or if you are still having issues with activation.
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user_50xa5b
1 Message
2 months ago
What plugs go into back of modem
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EG
Expert
•
110K Messages
2 months ago
@user_50xa5b
The power cord. The coaxial cable to the wall outlet or the incoming coax line. The ethernet cable(s) to the router or device(s) depending on the type of modem or gateway device you have.
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user_qcncrr
1 Message
17 days ago
I need some help to set up service for acct ending in 1615
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0
EG
Expert
•
110K Messages
17 days ago
@user_hov0o6
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 3-month-old thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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0