Greetings, @user_kt9z8a! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your service, but you have definitely come to the right place for assistance. Please let me know if you are still experiencing issues after running through the troubleshooting tips provided by @EG. We are here for your support.
EG
Expert
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109.7K Messages
2 months ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityJamesC
Official Employee
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2.1K Messages
2 months ago
Greetings, @user_kt9z8a! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your service, but you have definitely come to the right place for assistance. Please let me know if you are still experiencing issues after running through the troubleshooting tips provided by @EG. We are here for your support.
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