Service Suspended for 3-day Past Due Balance!

**EDIT** I just reviewed my billing statement dated April 22, 2024. It states that the $100.99 in question was ACTUALLY just due on May 19, 2024 (NOT May 6th) ... MEANING that the $100.99 past due balance, for which my service has been suspended over, is IN FACT ONLY 3 days past due... ***

My Xfinity home WiFi service began July 25, 2023. The first billing due date was 12 days later on August 6th, 2023. Therefore, as of today, (May 23, 2024) I have had 10 due dates thus far, with the most recent due date being May 6, 2024 (16 days ago). . . I have made 9 payments. My most recent payment was made yesterday on May 22 for the April 6th due date ($95). Having made that payment, I was left with a past due balance of $100.99, which was due May 6th (16 days ago); for which my service was suspended this morning. I called customer service to find out WHY my service was suspended for a 16 day past due balance. The customer service rep tried telling me that the $100.99 was actually 60 days past due, not 16 days past due, thus causing the suspension of service. THIS IS INCORRECT. I have ONLY HAD Xfinity WiFi service for 10 due dates thus far (10 months), upon which I have made 9 payments. The customer service rep then told me that a payment arrangement was not even possible (not even for just a couple days) because the $100.99 no longer qualified for a payment arrangement because of how long it had supposedly been delinquent (3 days).