Visitor

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1 Message

09/04/2026 2:02 PM

Service interrupted

My service is not working

Oldest First
Selected Oldest First

Expert

 • 

120.6K Messages

2 days ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

2.4K Messages

5 hours ago

Hi @user_z7v01o Thank you for reaching out on the Xfinity Community Forums. Are you still seeing an issue with your service?

Expert

 • 

120.6K Messages

5 hours ago

@user_z7v01o 

Were you able to find any outage info on that site or in the app ?

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