Visitor

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1 Message

Monday, November 10th, 2025

Service been off for day and half. Can’t talk to anyone. I’m canceling.

I’m done, no customer service at all. What are we supposed to do

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Expert

 • 

114.4K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.6K Messages

1 hour ago

Hey there, @user_e8qfl6, thanks for reaching out through Xfinity Forums regarding your account and services. I rely on my connection for work, so I understand how important it is to stay connected. Have you checked the status center already, https://www.xfinity.com/support/statusmap?

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