Hey there, @user_e8qfl6, thanks for reaching out through Xfinity Forums regarding your account and services. I rely on my connection for work, so I understand how important it is to stay connected. Have you checked the status center already, https://www.xfinity.com/support/statusmap?
EG
Expert
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114.4K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3.6K Messages
1 hour ago
Hey there, @user_e8qfl6, thanks for reaching out through Xfinity Forums regarding your account and services. I rely on my connection for work, so I understand how important it is to stay connected. Have you checked the status center already, https://www.xfinity.com/support/statusmap?
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