SB8200 firmware upgrade fails / can't enable bonding
purchased a new SB8200 to take advantage of the speed upgrades from DOCSIS3.1, two problems.
1. It appears that bonding requires a newer version of firmware than the modem shipped with
2. my CMTS doesn't appear to have a valid firmware for my modem, manual intervention required?
|6-14-2021, 16:45:12||Error(4)||"SW upgrade Failed after download - Incompatible SW file"|
Forums seem to suggest my modem should be running:
I've been through several people in tier1 support, they have no idea what to do.
(multiple reboots, factory default, etc, no change in firmware)