New Poster
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8 Messages
Same password is correct on gateway, incorrect on pods
My pods show connected to gateway but won’t accept the same password. No new equipment, nothing new. All devices affected. I’ve tried restarting gateway but same problem.
New Poster
•
8 Messages
My pods show connected to gateway but won’t accept the same password. No new equipment, nothing new. All devices affected. I’ve tried restarting gateway but same problem.
Accepted Solution
susanmjasinski
Visitor
•
3 Messages
4 years ago
I was told by a rep there is work being done and it is affecting the pods. They won't call it an outage until enough customers complain even though they know there is an issue.
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conalg
Regular Visitor
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10 Messages
4 years ago
Same here. Though my pods, while they appear online, state 'connection unknown'. I have been having problems all morning with the pods. Restarted router, reconnected pods, tried activation again etc
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M216
New Poster
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8 Messages
4 years ago
This is a significant problem as it is affecting my home automation
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pjconnolly12
Visitor
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5 Messages
4 years ago
Also seeing this issue currently
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susanmjasinski
Visitor
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3 Messages
4 years ago
Also seeing this issue. Zip code is 01760.
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EG
Expert
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111.5K Messages
4 years ago
All. Please see this link;
https://forums.xfinity.com/conversations/your-home-network/correct-wifi-password-not-being-recognized/6141f6ba16396f36267ee4cb?commentId=614221aa8ea20f79f84397ec
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