I appreciate you confirming! If you are looking for a Static IP, we do not currently offer Static IPs for our residential services. However, we do offer it for our business accounts. I apologize for the inconvenience.
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If you are referring to reserving a LAN (not WAN / public) IP address, see below;
It is my understanding that the Comcast supplied gateway devices don't support the assignment of static IP addresses to the LAN / network clients. But they do support the assigning of *reserved* IP addys to them.
The Reserved IP Address is basically the same thing as a Static IP Address.
See if this still applies. YMMV;
Log onto gateway Go to Connected Devices > Devices Next to your device in list select EDIT button
Under Edit Device Configuration: ( ) DHCP (*) Reserved IP MAC Address: [xx:xx:xx:xx:xx:xx] Reserved IP Address: [10.0.0.x]
You have to set the Reserved IP Address value the same as the value you set on the device itself.
You may have to reboot the device for the change to go in effect.
The Reserved IP Address must be in the range shown at: Gateway > Connection > Local
XfinityJeniece
Official Employee
•
3.9K Messages
1 day ago
Hey there, @user_3ioo87, thanks for reaching out through Xfinity Forums regarding your Wi-Fi. Are you using an Xfinity modem?
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EG
Expert
•
117.1K Messages
7 hours ago
@user_3ioo87
If you are referring to reserving a LAN (not WAN / public) IP address, see below;
It is my understanding that the Comcast supplied gateway devices don't support the assignment of static IP addresses to the LAN / network clients. But they do support the assigning of *reserved* IP addys to them.
The Reserved IP Address is basically the same thing as a Static IP Address.
See if this still applies. YMMV;
Log onto gateway
Go to Connected Devices > Devices
Next to your device in list select EDIT button
Under Edit Device
Configuration:
( ) DHCP
(*) Reserved IP
MAC Address: [xx:xx:xx:xx:xx:xx]
Reserved IP Address: [10.0.0.x]
You have to set the Reserved IP Address value the same as the value you set on the device itself.
You may have to reboot the device for the change to go in effect.
The Reserved IP Address must be in the range shown at: Gateway > Connection > Local
IP Network
(edited)
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