Hey @user_t6ewfo, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting the Xfinity Internet. What other troubleshooting steps have you tried? Have you checked the Xfinity App to see if there was an active service interruption? Are you just starting services and perhaps need to test a different coax cable outlet? Please provide us as much detail as possible as it will help assist us in troubleshooting further. Hope to hear from you soon.
EG
Expert
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116.4K Messages
20 days ago
Need more info.. Did it ever work, or is this a new move-in / new service installation ?
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XfinityDemitrius
Official Employee
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2.5K Messages
19 days ago
Hey @user_t6ewfo, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting the Xfinity Internet. What other troubleshooting steps have you tried? Have you checked the Xfinity App to see if there was an active service interruption? Are you just starting services and perhaps need to test a different coax cable outlet? Please provide us as much detail as possible as it will help assist us in troubleshooting further. Hope to hear from you soon.
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EG
Expert
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116.4K Messages
18 days ago
@user_t6ewfo
My question ?
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