3 Messages
Router way too loud
My router is so loud. It’s a fan/white noise sound and it’s extremely loud and annoying. I’m not sure If this is normal. I’ve only had the router for a little over a week.
3 Messages
My router is so loud. It’s a fan/white noise sound and it’s extremely loud and annoying. I’m not sure If this is normal. I’ve only had the router for a little over a week.
EG
Expert
•
107.5K Messages
8 days ago
The fan is malfunctioning or the blades are loaded with dust. It's quite a common problem here. You could try blowing it out with some canned air. If that doesn't work, there is no fix other than to get it swapped out for another by them. Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can also choose to pay for a UPS pick-up at https://www.ups.com/us/en/business-solutions/pickup-dropoff-options/ups-on-call-pickup.page or by calling 1-800-PICK-UPS.
https://www.xfinity.com/support/articles/returning-your-equipment
https://forums.xfinity.com/conversations/customer-service/return-equipment/65a4a84c5bd1d830a320eb99?commentId=65a5460d56b4cf679443d743
2
0
XfinityVictor
Official Employee
•
938 Messages
6 days ago
2
0