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RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW
Constant disconnects with Motorola MB8600 since mid-April-25. Internet has constant disconnects. Tech was on site 27-Apr, to investigate disruption on Xfinity streaming TV. No improvement. Same tech scheduled to return 7-May-25 at 5pm.
Modem log shows repetitive pattern of errors since mid-April.
Mon May 5 2025 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
04:30:04
Mon May 5 2025 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
04:30:04
Mon May 5 2025 Warning (5) Dynamic Range Window violation
04:37:44
Mon May 5 2025 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
04:39:51
Mon May 5 2025 Warning (5) RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;
04:39:51
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected
1 Locked QAM256 5 501.0 3.4 40.6 10309 4406
2 Locked QAM256 1 477.0 4.2 37.8 8201 3458
3 Locked QAM256 2 483.0 4.3 40.6 8145 3335
4 Locked QAM256 3 489.0 3.8 38.6 10109 4513
5 Locked QAM256 4 495.0 3.5 40.7 9878 4307
6 Locked QAM256 6 507.0 3.5 40.1 9316 3683
7 Locked QAM256 7 513.0 3.8 38.7 9281 3861
8 Locked QAM256 8 519.0 3.5 40.1 9387 3886
9 Locked QAM256 9 525.0 3.8 40.8 9280 3772
10 Locked QAM256 10 531.0 3.5 41.1 9497 4153
11 Locked QAM256 11 537.0 3.5 38.4 10039 4243
12 Locked QAM256 12 543.0 3.9 41.5 9785 4230
13 Locked QAM256 13 555.0 3.8 41.1 9765 4020
14 Locked QAM256 14 561.0 3.8 41.6 9757 4044
15 Locked QAM256 15 567.0 4.4 40.6 9668 3948
16 Locked QAM256 16 573.0 4.2 40.6 9843 4183
17 Locked QAM256 17 579.0 4.5 39.9 9587 4088
18 Locked QAM256 18 585.0 4.8 41.8 9665 4302
19 Locked QAM256 19 591.0 4.6 39.7 10953 4779
20 Locked QAM256 33 399.0 4.2 40.8 8574 3615
21 Locked QAM256 34 405.0 3.9 40.5 7149 2574
22 Locked QAM256 35 411.0 3.9 36.5 7475 2938
23 Locked QAM256 36 417.0 4.2 38.2 7729 2884
24 Locked QAM256 37 423.0 4.1 40.2 7463 3066
25 Locked QAM256 38 429.0 3.9 39.1 7327 2815
26 Locked QAM256 39 435.0 4.0 39.9 7215 2886
27 Locked QAM256 40 441.0 3.9 41.3 8288 3391
28 Locked QAM256 41 453.0 4.0 40.9 8670 3652
29 Locked QAM256 42 459.0 4.1 40.6 8494 3580
30 Locked QAM256 43 465.0 4.0 37.8 8822 3435
31 Locked QAM256 44 471.0 4.0 37.5 8562 3292
32 Locked OFDM PLC 45 690.0 6.6 40.9 -1806998305 6913
Upstream Bonded Channels
Channel Lock Status Channel Type Channel ID Symb. Rate (Ksym/sec) Freq. (MHz) Pwr (dBmV)
1 Locked SC-QAM 1 5120 35.6 46.0
2 Locked SC-QAM 2 5120 29.2 46.0
3 Locked SC-QAM 3 5120 22.8 47.0
4 Locked SC-QAM 4 5120 16.4 46.3
5 Locked SC-QAM 10 1280 39.6 46.5
No Responses!