Visitor
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1 Message
Restore service
my Wi-Fi Internet has been deactivated. I need it to be restored. We’ve had the same issue for the past week. It’s been fixed over and over and I’ve been reassured that the problem was resolved, but again our Internet has been deactivated. We would like our Internet to be restored please.
EG
Expert
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110.8K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityPeterH
Official Employee
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1.9K Messages
2 days ago
@taylornic62 Thank you for reaching out and letting us know. I would be doing the same if I were in your shoes too. Since you have already sent us a DM we will continue with you there. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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