U

Visitor

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2 Messages

Wednesday, May 28th, 2025 5:45 PM

reporting a down cable line

How do I report a downed cable line on my street in front of my house ? 

Official Employee

 • 

2.6K Messages

2 days ago

@user_qse1jc Hi there! We are sorry to hear about the downed line. Our team can help you with this. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

Expert

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110.6K Messages

1 day ago

Concern moved here to the Customer Service help section.

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