Refunds

Hi there, @user_qgz3nu! Thanks for reaching out to us here on the Community Forum. If you've made a double payment, we can check and see if a refund is possible. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.