New Poster
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3 Messages
Re: "Packet Loss issues"
Living in Bay Area, this seems exactly what happened to me after the maintenance on 5/8. Experience with Discord, Google Meet and video games has been degraded so much. Investigated with Wireshark and traceroute, suggests no issue with my home setup. Hope this can be solve, please let me know what information I can provide to help fixing the problem. Thanks!
XfinitySara
Official Employee
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2.6K Messages
2 hours ago
Hello, @KGQVkgqv! Thank you for leaving a comment on another user's post regarding your similar concerns. You've come to the right place! Our team is great at reviewing and resolving issues as quickly as possible, and I'd love to help however I can today. We've converted your comment into its own post in order to more directly address your particular account and service issues. May I ask what troubleshooting you've tried so far? Have you recently reviewed these Connection Troubleshooting Tips, by chance?
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