Frequent Visitor
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12 Messages
Re: Nightly ping spikes and high ping
i have no advice but i can commiserate--happens to me every single night between 3 and 4 am. sometimes it drops completely but usually it's just major packet loss. been happening a year. gave up on getting an answer for it, have just decided god doesn't want me to use the internet at 3 am.
good luck, i hope you have a better outcome than i did.
EG
Expert
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111.7K Messages
6 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474
Post the requested info from here;
https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m-p/1253381#M192739
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