wlk-v87g's profile

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Mon, Nov 30, 2020 2:00 PM

Re: Is this accurate and true?

Please show me how I can check  interface for packet errors or dropped packets.

 

Please show me step by step how I  check modem for errors both correctable and uncorrectable. 

 

Thanks.

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EG

Expert

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86.2K Messages

5 m ago

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Voxx

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29 Messages

5 m ago

how does this help  I mean he did ask for step by step instructions and you just provided a link.

EG

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86.2K Messages

5 m ago


@Voxx wrote:

how does this help  I mean he did ask for step by step instructions and you just provided a link.


I'm not a mind reader. They did not post what model of equipment they have. How is what you posted helping them ??? Troll much ??? 🙄

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Voxx

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29 Messages

5 m ago

Because I was kinda wondering the same things as him 😜 and I can't seem to figure out my password. Mainly cause I can't figure out  why my upload speeds are at 7.0 to 14.0 so I figure if there was packet loses  and that link showed it then I could figure out what to do? .. NO NOT trolling. As I posted inquiring about my bad upload speeds I got  no help at all.

 

last tech at my house said  my modem (xf1) is getting 40 mbps according to his phone he showed me. However xfinity website shows quit differant. Sorry  For my rude response.

EG

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86.2K Messages

5 m ago

Seemed like a typical behind the keyboard internet challenge to me. I've seen a million of them. My apologies if I was wrong. 

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EG

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86.2K Messages

5 m ago

Let's please not continue to derail this thread from the original poster's problem.. Make your own thread for your issue, or keep your discussion in your original thread, thanks.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Voxx

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29 Messages

5 m ago

No I wasn't trying to challenge.   I am honestly feeling very frusterated with my upload speeds. I  figured if i could  surve the forums for any solution to my problem and give it a try why not?  I am not savea (idk the spelling) in  the  ways why or how the intrenet works fully., I can change my network adapter settings build my computer but that's it. I can reboot my modem which doesn't seem to work..  slow upload means No work for me.  . I  Like xfinity we have been with xfinity/comcast since 2007 and also do not beleive the grass is greener on the other side. I even spoke to a lady in the store last night who asked me if she should switch to xfinity I said YES.

 

I have rebooted my modem 1 to 2 times a day. I find it hard to beleive the tech's phone said 40 mbps  even though I saw it with my eyes . then xfinity's speed test saying 7 to 14 .  and my vods showing bad stutters or delays. So performance matches xfinity's speed test results. It's a mystery .I feel like noone can answer it seems. So I wish I knew if it was packet loss or something.

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