Re: Erratic (at times) WiFi / Shuts off/Turns on periodically

Start here;

https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;

https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m-p/1253381#M192739

We have something hardwired and we still get disconnected.

Really, I’ve had a technician sent by Comcast 3 times and they couldn’t do this troubleshooting? They even climbed the pole to check connection. I’m paying for service, why am I having to do all this troubleshooting to find out why my internet doesn’t work?

It’s always the same response, have you restarted your router? Duh, everyday we are resetting our router.

Yeah I do not want to go out and buy a $250 modem router when i don't know if it will fix the problem!!! And I don't have any intention on renting their machines. If anyone has any idea whether or not Comcast has a way to mess with your Wi-Fi while not messing with your TV/cable connection I'd like to know. It is just my wife and myself it is just my wife in myself using the Wi-Fi and we do not have that many items that are operating at any one time.