1 Message
Ps5 WiFi issues
I recently changed my xfinity plan from 800mps to 200mps. For the first couple days I had no issues at all. Today my Ps5 can't go 10 minutes without losing connection until i restart the router. Every other device works perfectly with the wifi. The router is in the same room as the console with no interfaces. I've severed all other devices from the wifi and still 10 minutes or less after restarting the router it dies again. What is happening?
XfinityBillie
Official Employee
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3.4K Messages
2 years ago
@user_pi3vdi Thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand the frustration, is the PS5 the only device losing connection? Just to clarify, are you using just the Xfinity gateway or do you have your own modem and/or router? Have you checked the connections at both the modem and the wall plate or done any troubleshooting via the Xfinity app?
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
@user_pi3vdi
If you are trying to play on-line in 4K, lowering your broadband speed may have caused a problem with your up-load speed. Being hardwired would work better. Do not use Blue-tooth.
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