V

Visitor

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4 Messages

Wednesday, January 25th, 2023 1:19 AM

Port Forwarding not working

I've been trying to set up a minecraft server but the port 25565 isnt opening even after port forwarding. I've tried resetting the Modem, I've also set IPv4 to perferred and that still didn't work. Has anyone else had this problem? if so can you tell me what you did to fix it or if you even did fix it.

Official Employee

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461 Messages

13 days ago

Thanks for creating this post regarding your port forwarding. We never want to see this happen when trying to set up a server, but we're here to help. To ensure we're on the same page, have you already attempted trying to set this up via multiple devices, or try to uninstall and reinstall the app?

Visitor

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4 Messages

@XfinityJoshuaE​ I havent tried multiple devices as i have no other devices to set it up on. I haven't tried to reinstall the app but do you mean the app as in the xfinity app?

Official Employee

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461 Messages

That's correct, my apologies for the confusion. May I ask what device you're using to set all of this up? Is it a PC?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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4 Messages

yes it is a pc. i am using the xfinity app on my iphone for portforwarding

Official Employee

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1K Messages

Thank you so much for that information! I would like to continue assisting you through Direct Messaging. Can you please send us a message with your full name and your full address, so we can help with troubleshooting? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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