Visitor

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1 Message

Friday, March 27th, 2026 4:46 PM

Poor service lately [Edited]

Internet won't stay connected. Constantly slow or just dropping all together. Work from home? Sorry [Edited: "Profanity"] out of luck. Have to use my Hotspot on my cell phone to work. Can't stream anything. Disconnected wifi on our phones. 

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Official Employee

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3.2K Messages

12 hours ago

 

Jerb81 Thanks for reaching out to us here on our Forums site about recent service issues. You have come to the right place to get them fixed for you as we work from home too, and fully understand the need for a good constant service. We are happy to help get this corrected for you! Have you done any troubleshooting through our handy Xfinity app since the issues started to see if any common troubleshooting helps get the service back to expected levels?

 

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