Poor internet connection

My internet connection has been going in an out for a few weeks now.

My connection will just stop, and then restart within a few minutes. 

This problem happens 20+ times a day. Sometimes it will go a few hours before it cuts out again, other times it will cut out multiple times in a span of 30 minutes.

When I've tried to connect customer service and they troubleshoot my connection they say it looks fine because it isn't disconnected in the moment they try.

I talked to a customer service representative who recommended I update my router. I have do that and the problem remains. She also said she could upgrade our service. There is no point in upgrading my service if the connection is so unreliable. 

I am a new mom trying to take care of a baby and looking for work where I can work from home and my HORRIBLE internet connection is making that impossible.

I do not find it just to pay for a service that has been so incredibly unpredictable.

Please find a way to fix this problem.