Play Store downlad routing issue

Looks like this is an issue, again. Certain Play Store download traffic is getting stuck in a loop on the Xfinity side. Is this already being addressed, and if so, is there an ETA on it being fixed?

Same issue as described here (and elsewhere, including several posts on Xfinity forums):

https://www.reddit.com/r/GalaxyS23/comments/16yemis/unable_to_update_apps_or_download_new_ones_in/

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hrab8126

Regular Visitor

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5 Messages

2 days ago

Same for me. Never had problem before, but none of my apps will update on my Xfinity WiFi.

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Hi hrab8126! Thanks for reaching out on our Xfinity Forum, letting us know you're also experiencing this issue. As mentioned in this thread, this is a known issue, and it may be useful to try reconfiguring your home network, which may help as a workaround. For instructions on how to do so, please follow this Link.

Let us know if that works on your end. Thank you!

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5 hours ago

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garojas1980

Visitor

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4 Messages

2 days ago

Same here. I'm already looking for a different ISP. This is ridiculous. Apps won't download/update. YouTube is buffering like crazy too.

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XfinityJustinM

Official Employee

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444 Messages

16 hours ago

Hello @Convice, this issue not being reported as a known issue. The article below may be useful in reconfiguring your home network which may be just enough to get that show on the road.

Release and renew your Internet Protocol (IP) address

Please let us know if that worked for you.👍

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Your Home Network

Convice

Play Store downlad routing issue

hrab8126

XfinityAmira

garojas1980

XfinityJustinM

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