2 Messages
Pixelation and internet dropouts
I see that pixelation and internet dropped send to be a thing. Personally, have chatted with support at least 4 times this year regarding the problem but get no real response as to what is the issue. The random drops in internet access is getting frustrating after support tells you there is nothing wrong with system. Any suggestions how to proceed from here would be great. XB8 modem installed last fall as well as upgraded DVR box.
EG
Expert
•
110.4K Messages
1 year ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
2
0