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Monday, February 6th, 2023 4:58 AM

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Phones Get Slow Wifi

My Samsung S21 Ultra and Samsung S10 Plus both have been getting slow wifi connectivity at our home. We get 300+ download speeds but I'm constantly waiting for apps and websites to download. This includes our xfinity app. It's faster when I use cellular which is extremely frustrating because of having to pay for extra data.

We have a xfinity XP3 and a pod. The connectivity is bad if I'm close to the gateway or not. We also have other non-mobile devices that seem to randomly lose connection through the day. 

We have the exact same issue as this person..

https://forums.xfinity.com/conversations/your-home-network/phones-having-extremely-slow-connections-while-on-wifi/6259f167ee0ef23e52624b35

Please help us. 

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Gold Problem Solver

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3.4K Messages

3 years ago

Hello @user_ffb2ae! Thanks for reaching out to us here on the Xfinity Forums for support. I see you posted here a few days ago and I wanted to check in to see if you were able to get this issue with slow wifi speeds figured out or if you could still use a hand? We would love to help and I look forward to your update! :) 

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