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user_cg5c9u
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Sunday, December 29th, 2024 6:11 PM

Paused devices no longer showing on list

I have several devices I paused a while ago but they no longer show up on the list of connected devices so that I can unpause them.  

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Updated 

4 months ago

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XfinityPeterH

Official Employee

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1.8K Messages

4 months ago

 

user_cg5c9u Thanks for reaching out! Our team is happy to help you. On the devices that are no longer listed on your account have you tried to forget the network on them and then tried to log back in? 

 

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