Packet loss and speed drops in Chicago
For 3 months I've been experiencing extreme packet loss and speed drops. I have a plan for 300 mbps and it drops to 5-10 mbps sometimes. At all times I have packet loss. I've tried replacing the equipment, calling for the outside cables to be checked for maintenance, and changing ethernet cables. I posted screenshots below of everything that's relevant to my problem, if anything else is needed, please tell me. The packet loss is normally a lot worse (20-55% on ping plotter). My zipcode is 60639, and I'm not sure if others in my area are experiencing packet loss, but based off other threads I'd assume everyone else is as well.