Visitor

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1 Message

Wednesday, September 17th, 2025

Out again

I'm having so many frequent Internet outages I just want to be done with Xfinity. I don't want the company in my life but right now I'm stuck until Verizon comes to the area. I'm in Chicago and have no problem with Verizon on my phone. Xfinity has been robbing us for years with their monopoly price gouging. If you have a different provider in Chicago switch. It can't be worse than this high priced junk 

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Selected Oldest First

Official Employee

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2.5K Messages

12 minutes ago

 

user_q3ai54 Hello! Thank you so much for using our Forums and for reaching out to our Xfinity Support Team. We are sorry to hear about your issues and our team is happy to work with you to make sure you have a stable strong connection.To get started can you send us a DM with your full name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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