Orange flashing light

Hello i'm currently having this issue since tuesday and i got a hold of the chat trough the Xinfinity app and he did many times trying to get it  connected but still no internet so i got to my local store and they got me a new one a newer Model so he told me they supposed to be a n performances maintenance in my area and he upgrade me with a newer moder router but is been over an hr i did plug it in and set it up and the orange flashing light still on and no internet    and i need my internet yo work 😂 this is getting a little frustrated i did check all my outside and the inside cable and all looks good just the way the technician got it set up the first day ! Never had this problem before and i did check for Outage and is good