Regular Visitor
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2 Messages
Obtaining a second IP Address
Dear xfinity support team,
I have similar situation as described in the support article linked below: modem which has Link Aggregation capability - Netgear CM1100 (and also I want to explore putting my older modem into the back of my home for stronger connectivity), so for those both things I need a second IP address.
Can you also please help me in obtaining a second IP address as well like it's described in similar articles here: https://forums.xfinity.com/t5/Your-Home-Network/Obtaining-a-second-IP-Address/m-p/3321715#M319720
@ComcastTambrey @ComcastAlly I would appreciate if either of you can help here as well! Thanks a lot! Trully appreciate the help!
Thanks!
darkangelic
Gold Problem Solver
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2K Messages
5 years ago
In that thread you cited, there was mention of a PDF. That's the Rate Card for your local service area.
Before we proceed, please click here and see if a second IP address is available as in the below photo. (Requires XFINITY account logon).
https://www.xfinity.com/support/rate-card
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Dim_K
Regular Visitor
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2 Messages
5 years ago
Hi @darkangelic!
Thanks for your reply. Yes, I saw that. Even though it may not be on the rate card, it can be turned on by support employees, so I hope to get the same help here!
Thanks!
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