Dim_K's profile

Regular Visitor

 • 

2 Messages

Wednesday, May 6th, 2020 12:00 PM

Closed

Obtaining a second IP Address

Dear xfinity support team,

 

I have similar situation as described in the support article linked below: modem which has Link Aggregation capability - Netgear CM1100 (and also I want to explore putting my older modem into the back of my home for stronger connectivity), so for those both things I need a second IP address.

 

Can you also please help me in obtaining a second IP address as well like it's described in similar articles here: https://forums.xfinity.com/t5/Your-Home-Network/Obtaining-a-second-IP-Address/m-p/3321715#M319720

 

@ComcastTambrey  @ComcastAlly  I would appreciate if either of you can help here as well! Thanks a lot! Trully appreciate the help!

 

Thanks!

 

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2K Messages

5 years ago

In that thread you cited, there was mention of a PDF. That's the Rate Card for your local service area.

 

Before we proceed,  please click here and see if a second IP address is available as in the below photo. (Requires XFINITY account logon). 

 

 

Additional IP.jpg

 

 

https://www.xfinity.com/support/rate-card

 

 

Regular Visitor

 • 

2 Messages

5 years ago

Hi @darkangelic!

 

Thanks for your reply. Yes, I saw that. Even though it may not be on the rate card, it can be turned on by support employees, so I hope to get the same help here!

 

Thanks!

forum icon

New to the Community?

Start Here