Visitor

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1 Message

09/19/2026 6:57 AM

No WPS option in Admin tool

I also have an XB10 and cannot activate or find a WPS section or option in the Admin tool. Is there a way to get this added somehow?

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Visitor

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1 Message

16 days ago

I am having the same issue. And then when I go to try to do the 'short press' found in another thread, nothing happens either (no blue light shows up). Very frustrating! Trying to get a printer set up.

(edited)

Official Employee

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3.6K Messages

user_shay1 We definitely understand how frustrating that can be, especially when you’re just trying to get your printer connected! Are you able to see your Xfinity WiFi network as an available option during the printer’s setup, or does the printer only give you the option to connect using WPS?
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Official Employee

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3.2K Messages

16 days ago

 

user_88209o Hello and thank you for reaching out via our Xfinity Community Forums. The XB10 does support WPS, but it's pretty common not to see a WPS option in the Admin Tool. Try pressing the button on the gateway for 2-3 seconds to start pairing mode. If that doesn't do the trick, a quick reboot is worth a shot.

If you're still having trouble, let us know what device you're trying to connect and we'll be happy to help out!

 

Expert

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121.9K Messages

4 hours ago

@user_88209o @XfinityChristy 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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