Visitor
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1 Message
No internet
I have to internet...I have done changed the cord from wall to box and unplugged and plugged back in modem
Visitor
•
1 Message
I have to internet...I have done changed the cord from wall to box and unplugged and plugged back in modem
EG
Expert
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119.2K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is / are the light / lights on the modem lit steadily or are they blinking ?
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XfinityFrank
Official Employee
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2.5K Messages
5 hours ago
Hi there, @user_17st2k. Thanks for reaching out to us here on the Community Forum and sorry to hear about the downtime with your internet service. @EG, and some excellent advice. Were you able to get your connection restored?
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