Visitor

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1 Message

Wednesday, June 17th, 2026 7:16 AM

No internet at home?

No internet.how happiness?

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Expert

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118.6K Messages

2 days ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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983 Messages

8 hours ago

Good morning @user_ynrwaw, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that works from home, I understand how important internet can be, and you have come to the right place for assistance with this issue. What is the light on your modem doing?

Expert

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118.6K Messages

6 hours ago

@user_ynrwaw 

Were you able to find any outage info on that site or in the app ?

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