Good morning @user_ynrwaw, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that works from home, I understand how important internet can be, and you have come to the right place for assistance with this issue. What is the light on your modem doing?
EG
Expert
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118.6K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityJeff
Official Employee
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983 Messages
8 hours ago
Good morning @user_ynrwaw, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that works from home, I understand how important internet can be, and you have come to the right place for assistance with this issue. What is the light on your modem doing?
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EG
Expert
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118.6K Messages
6 hours ago
@user_ynrwaw
Were you able to find any outage info on that site or in the app ?
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