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Friday, June 26th, 2026 8:16 AM

No coax cable wall outlet

I just received xfinity wifi gateway internet box but as I tried to hook up the device I noticed i dont have a coax cable wall outlet in my apartment. Is there another way for me to get wifi. 

My email address... [Edited: "Personal Information"]

Phone # [Edited: "Personal Information"]:

Sincerely, 

Eric [Edited: "Personal Information"]

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Official Employee

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1.9K Messages

1 hour ago

Hello @user_3l5cp0 Our service specifically uses coax, so if you don't have an outlet a professional installation from one of our techs will be required. This is a one time $100 charge but covers the outlet installation, modem installation and network hookup. If you need help booking that we'd be happy to do so. 

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