Visitor
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1 Message
Next Gen Internet
I would like to send a direct message in order to check if my address has next gen upload speeds.
Thanks.
Visitor
•
1 Message
I would like to send a direct message in order to check if my address has next gen upload speeds.
Thanks.
XfinityDemitrius
Official Employee
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2.3K Messages
12 hours ago
Hey @user_j6qw13r, Thank you for visiting our official Xfinity Forums Community support page. Please note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you.
As we have already received your message, we will continue there.
(edited)
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XfinityDemitrius
Official Employee
•
2.3K Messages
12 hours ago
Thank you for taking the time to reach out @user_j6qw13r. Glad we were able to confirm that your area is supported, but that the account does not have the necessary equipment. Thank you for being a valued part of our Xfinity Community and hope you have a great rest of your week.
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